Bongo Review

Thanks for a great job - I appreciate how easy you made it. I will definitely recommend you and hang onto your details.

Called out late in the day for a suspected drain collapse. Fortunately it was just a blockage which was cleared quickly.

Danny spotted some faults with our drainage whilst clearing the blockage, he showed us a video highlighting the faults and talking us through a few possible courses of action with regards to repairs and some probable issues that could arise if left untreated.

There was no pressure to commit to having work done, great service.

Really good service would highly recommend. Excellent communication, showed me a video of inside the drain!

Quick response time to issue with blocked toilet. Very professional & friendly service and quick to resolve the blockage.
Covid measures taken and full antibacterial clean up following the work carried out

Would highly recommend.

Cam Drains were responsive and delivered a very friendly and efficient service. Our blocked drain was cleared quickly and checks were made on the state of our drains in general, which we appreciated.

There are plenty of unpleasant things in life. They are all a matter of degree and will impact different people in different ways.

Waking up to a thoroughly blocked toilet and overflowing drain was not life threatening or world stopping but it was nonetheless unpleasant. It soon became clear that YouTube remedies were not going to be sufficient and I immediately messaged Danny from Camdrains directly. We know each other through the professional business network that is BNI.

He responded in a very short period of time and visited our home the same day. He quickly and efficiently identified the suspected cause which could not be remedied on the day. We were not without any bathroom or drainage so it was no issue when he informed us that a new sewage pump would seemingly be needed and would take several days to procure.

On schedule, to the minute, he returned some 6 working days later with the pump. It was then that his absolute honesty really came to the fore. He had with him his business partner Rab, who had the electrical qualifications, to replace the pump. They swiftly established that somehow and for some inexplicable reason the pump had been totally disconnected from the power (not simply unplugged may I say). We will never know why but the reality is that the pump did not need replacing but simply rewiring. The invoice was very fair and we are fully operational going forwards.

Something that could have been a stress wasn’t at all. We would highly recommend Danny and Rab from Camdrains.

Thank you and best wishes

On behalf of Bluntisham Parish Council I would like to thank Danny for all his hard work with unblocking our drains yesterday. A fantastic service and will definitely recommend....hopefully we won't need to use you again!
Tracey

Danny was excellent, he didn't give up until he found the cause of the problem, and then removed the blockage...a goalkeepers glove and a "Yop" bottle! Well worth every penny and will definitely recommend this team.

Noticed drains were blocked at 15 30, from calling drains were jetted, unblocked, all lines inspected, manhole covers on and running freely at 17 00, very, very impressed.

Quick to respond, very polite, all fixed one hour from initial call. Brilliant! thank you Danny.

Danny did a great job, is really genuine and at a price that is value for money.
Do not hesitate to call Camdrains.A 5 star service. Thanks.

Had a great experience with these guys. They performed above and beyond what was required and at an exceedingly reasonable price. Would recommend to anyone, above any other drainage specialist.

I highly recommend this company for your drainage needs. Danny is honest and transparent with the job at hand no matter the scale. I’m very happy with the level of service they provided lining my drains at a competitive price point.

Vey quick to respond to issue. Stuart arrvived within an hour of speaking to him. Very friendly, explained exactly what the problem was and showed us the issue on the camera. Gave us a lowdown on how it should be fixed (we're on a new build and ultimately developer has caused the problem!) and gave us really good advice on who has ultimate responsibility of shared pipes etc. Would 100% use again, really nice, helpful company.

Hello! Just a brief, but heartfelt thank you for all your hardwork and efforts to make our house a safe home. Ita all deeply appreciated.

Warm regards,

Rab came to my rescue after another plumber left me with know heating or hot water this winter. As pensioners this was very distressing. Rab fixed my hot water and put me in touch with a gas safe engineer.
Thank you so much

Always there when needed.

DRAIN LINING PROJECT - ON TIME, ON BUDGET

Work was carried out by very professional and knowledgeable team starting with a CCTV survey of the affected drains with a full explanation of the defects and restorative work required. Drain cleaning, root removal and lining was explained with all questions answered satisfactorily. Quote was given and accepted at end of survey.

Work was carried out skilfully and carefully by friendly staff with the minimum of disruption, the process was explained where needed and when any questions were asked.

A first class job, completed on time and as quoted.

Thanks - A pleasure to have you on site!

Made contact with Stuart on Monday afternoon, committed to coming 8am the next day, arrived bang on time. Soon got to work with the camera and identified my problem and issued resolved very quickly. Only knew of them from a recommendation and so glad I made contact, would use again or recommend without hesitation.

Hi Stuart. Job done, Steen very professional, thanks. thanks for your help and will get in touch if I need you for anything else.

Requested a standard drain cleaning service after a blockage. The service was carried out efficiently, and use of the camera enabled me to understand the structure of my drainage system. No problems since.

Stuart arrived 20 minutes after I made contact. He explained the problem and had it sorted swiftly. He told me the charge up front and explained if I had any issues within 30 days he would come back for free. Great service, would recommend

Great service and very professional. Blocked drains at Christmas week. Rob and Steen got us out of a real mess! Lovely neat and tidy job. Would definitely recommend. Thanks guys and Merry Christmas

Hired them to unblock and jet wash a drain. Stuart turned up right on time and got the job done quickly; he was friendly and communicative throughout and took the time to explain exactly what he'd done at the end, even a camera down the drain to show it was clear. Left the place spotless at the end and a good price for the job too. Absolutely nothing to fault.

I called R & M Property Solutions to come out to a blocked drain at my dads. This was a matter of urgency as my dad is receiving palliative care.
Rab attended within the hour and unblocked the drain and also advised us that there was a further blockage effecting us that was a Anglia Water drain and told us that we also need to call them to address the drain in the road.
Fantastic service

We had a problem with our rental property. I called and Rab came out within the hour, he was fast and very efficient and I cant thank him enough as it is to cold to not have heating and hot water at this time of year. Happy tenant happy landlord.

Thank you for your swift response to our call and for unblocking our drain.

Fabulous customer service.
Attend the appointment on time.
Good attitude for the job was given.
Good price was chargeable.
Will be definitely re-call again if there is anything for plumbing.

I highly recommend this company, great service and very friendly people with incredibly helpful knowledge. Will continue to use them.

Had a problem with our drains blocking up, fast efficient and professional, highly recommended

We needed a plumber in an emergency on a Sunday. Rob came out, with no call out charge as advertised. He completed the job and for a very reasonable price. But not only was he efficient he patiently answered our questions and offered advice on a range of other things. It's lovely to deal with a tradesman who is happy to spend the time explaining things.
Would *highly* recommend R&MPS and Rob in particular, as we found them to be very professional and a pleasure to deal with.
Thanks again,
Tristan Baron

I called Rab to unblock my outside drain, he came quickly and solved the problem promptly.

Much appriciated

Steen has been to me this afternoon and I would like to say that Steen was Polite, Very thorough by showing me the faults on the camera, I am impressed by how a 20 year old is good at his job.

After a bad experience with another Norfolk firm, I am so glad that I found R&MPS, to do the initial drain unblocking job properly and also return to improve some bodged plumbing and replace a manhole cover for us. Harrison was reliable, professional and friendly. Thank you!

I would like to thank and highly recommended this company, very professional , three times Robert came back to our house after initial call out for a blocked sink, leaking washer, and each time he removed golf ball sized congealed substances, at no extra cost after initial call out fee / quote! Very professional with excellent customer service !

Very professional service, easy to use and helpful throughout the process of my bathroom refurbishment which didn't completely go to plan due to the age of the house. Would happily recommend to anyone.

What great service and friendly advice. Did a great job changing my old cracked bath for a more modern replacement.